1. What is Germany Flowers Online?
It stands for Local Florist in Berlin and is working
with member of Flowers-link.com, Rightflowershops.com,
A1flowerdelivery.net, Send-flowers-sameday.com and more
Overseas flower delivery service companies.
2. Can I request the items, which are not listed in the
Yes, you may fax or email the requirement to Germany
Florist Online and we will reply you within 30 min.
3. How can I make the payment?
You can make the payment by Credit Card.
4. Which credit cards does Germany Florist Online
Germany flowers online accepts Visa, MasterCard,
American Express, and Discover cards, Pay Pal etc.
5. Is my credit card number is secured?
All transactions are secured, powered by CCNow, Which is
our Authorized web retailer an US based organization.
Which transacts all transactions on ultra high Secure
Socket Layer (SSL). The credit card information never
comes to us. We just get the payment receipt
information. CGI script capable of processing Credit
Card transactions insuring that the information is
encrypted before it is transmitted.
6. How do I feel sure that you have correctly registered
the order placed?
Shortly after you have successfully transmitted your
order to CCNow's secure server you will receive an email
acknowledgement from CCnow, assuring you that your order
is being processed to be delivered as requested.
7. Are the items delivered as per the display on
At Germany Florist we aim to use seasonal flowers
wherever possible, as they last longer and offer better
value to you. So, please bear in mind that although the
bouquets shown on our website will be replicated as
closely as possible they may contain some variation due
to seasonal availability.
Where we delivery:
Our courteous and efficient driving team are able to
deliver throughout Germany. For those outside of Berlin,
like Frankfurt, we also offer next day. Orders must be
received by 9.0 am the day before the desired delivery
When we deliver:
Although we cannot guarantee exact times for delivery we
aim to deliver between 9am and 5pm. We can, however,
specify morning or afternoon deliveries.
Same day Delivery:
If you would like to send flowers to anywhere in Germany
on the same day please send in your order form by 7 am
Germany time, as we make up the flowers early each
Request of changing or cancellation of order or order
Changes shall be made if Germany Florist online receive
the information before order has been sent out for
delivery or prepared for delivery.
Request of flowers:
You can always request for the type and color of the
flowers, however, due to various seasonal and regional
conditions, availability of some flowers may be limited
in certain areas. In this situation, we will deliver a
choice of similar of equal or or greater value and
All confirmed orders are guaranteed for delivery with a
minimum 48 hours notice, excluding Saturdays, Sundays
and legal holidays.
Refund or Replacement:
Unable to locate the recipient's "correct" address.
The delivered flowers quality is poor.
The order has not been delivered due to our fault.
Guarantee will not apply (FULL charges will be applied)
Given Insufficient or Wrong information e.g recipient
telephone number, name or address etc by You
Recipient cannot be reached when delivering to places
like Hospitals, Hotels, Arriving/Departing ships or